Every time SEPROFE collects your personal information (such as your delivery address, contact details and so on), a secure connection via Secure Socket Layer (SSL) technology is established with your web browser to ensure that your details are encrypted and securely communicated to us, safe from fraudulent threats.
Comprehensive security measures and access controls are in place to protect customer information collected and stored on our systems, to ensure that these details are only accessible by authorised personnel for authorised reasons.
These security measures are routinely tested and validated by independent security companies in order to provide the highest levels of security to protect customer information.
Secure Credit Card Payment
SEPROFE has engaged a globally accredited payment gateway service provider to secure all aspects involving customer payment via credit cards.
All customer credit card information is securely submitted and processed entirely on specialised systems; Mellow’s staff cannot access, view, process or store sensitive cardholder data (such as credit card numbers, PIN codes or CCV codes). Credit card details are encrypted by the customer’s browser before they are sent to TNS systems, and are never exposed in clear-text.